The 10 Worst Communication Mistakes For Your Career
“How do you signal to the world you’re leadership material?” asks , an economist and the founding president of the Center for Talent Innovation (CTI) in . “You don’t get a shot at being a leader unless you signal right.”
According to a new year-long study of over 4,000 college-educated professionals and 268 senior executives, conducted by CTI and in partnership with magazine, you must be viewed as a leader in order to get promoted into top jobs. That takes “,” which is defined as having gravitas, excellent communication skills and a polished appearance.
These skills are required, but that doesn’t mean you rack up bonus points for having them. Instead, you get demerits for your mistakes, as superiors silently cross you off their good lists. So what are the pitfalls to avoid? The study uncovered the 10 worst communication that will instantly derail your promotion hopes.
Of executives surveyed, 72% said racially biased comments are a major blunder for men and 70% said the same for women. This is the top offense for good reason. These remarks easily offend or insult, reflect poor judgment and reveal low emotional intelligence, according to the researchers.
This second worst communication mistake is similar to the first. Telling inappropriate jokes makes people uncomfortable, revealing an inability to properly and environment. On the flip side, 61% of executives believe being able to sense the mood of others and effectively adjust your language, tone and content is one of the top skills required to advance.
Rightly or wrongly, do not communicate leadership potential—especially if you’re a man. While 59% of executives say crying makes a woman look bad, 63% believe it’s a top mistake for men. “You have to be able to control your emotions,” a male banking executive told researchers.
Executives say it’s important for leaders to portray gravitas, worldliness and intellectual horsepower. Thus, sounding uneducated will immediately undermine your chances of ascension. One IT manager told the researchers, “I’ve been with bosses who look like they would be competent, and then they blow it when they open their mouths and sound like complete buffoons.”
Cursing is a gender-neutral faux pas. It’s generally considered unprofessional and unfitting of a leader. Interestingly, it’s also a , which in itself is a communication minefield. Those polled said the top three online communications blunders are posting unflattering messages about colleagues, posting unprofessional photos and being too personal.